What theories of motivation underlie the switch to the new, computerized scheduling system at Montego Bay? Why are employees working harder? Why aren’t they happier? If you were Lisa Mahoney, what factors would you use to evaluate the success of the six-month trial period? Would you stick with this automated scheduling system? What will you propose to Theresa Daley for the future? (75 points)
Part B
How could Expectancy Theory explain the changes in Cub Scout Pack 81? What were the expectancies in the past, and what are the expectancies now? Be sure to give at least two (2) examples from the case for each. For example, they had been losing membership, “if we don’t win something we are disappointed.” Use EP, P O, and valence in your answer. (75 points)
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