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I have am exam on may 2 and the doctor gave us this study guide , answers should be from this book ( Dessler, G. (2013). A Framework for Human Resource Management. 7th edition )
FINAL EXAM STUDY GUIDE
✓ Your short essay and multiple-choice questions will come only from this study guide.
✓ Please be as detailed and thorough in your answers.
Chapter 5
❑ Describe the five step training process of ADDIE?
❑ Describe any 3 methods of training with their advantages and disadvantages.
❑ Describe the four methods of evaluating training.
❑ Describe onboarding and socialization.
Chapter 6
❑ Describe horns, halo errors, central tendency and recency errors. Explain with an example.
❑ Describe the 6 steps of the MBO method of appraisal?
❑ Explain the forced distribution method?
❑ Describe the 360 degrees feedback? (advantages and disadvantages)
❑ Explain the BARS method of appraisal. (advantages and disadvantages)
❑ Identify and describe 3 sources of employees who can provide appraisals?
Chapter 7
1. Differentiate between exempt and nonexempt positions.
2. Explain the six steps to create pay rates.
3. Describe the four components of executive pay.
4. Describe three of any of the popular incentive plans.
5. Describe these insurance benefits/acts: 1) COBRA requirements, 2) Pregnancy discrimination act, 3) pension plans, 4) family friendly benefits, 5) Affordable Care act and 6)GINA
Chapter 8
1. What are the 3 pillars of any dismissal process? Explain Fedex’s discipline policy.
2. Explain the four main reasons for employee dismissal?
3. Describe the WARN act.
4. What are some best practices for termination interviews?
5. Differentiate between layoffs and downsizing?
6. Describe four good retention strategies organizations can follow?
7. Describe severance packages and how they should be designed?
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