1-According to chapter 8, a team is small number of people with similar skills who are committed to one ambition, performance goals, and pursuit for which they hold themselves accountable. In the other hand, a group is two or more people freely interacting who share norms and goals and have a common identity. The size of a group is limited by the potential for mutual interaction and mutual awareness. I was part of team during my military service, which I agree with the chapter that a team is more than just a group, because all my team members worked together towards a common goal and we all share responsibility for the team’s success. The team I was part of was a ‘fire team’ that is a small military subunit of infantry designed to optimize bounding over watch, and fire and movement tactical within a hostile urban environment
2-At work, I am currently assigned to a group of customer service. This group or department consists of 12 employees, which all members have a shared knowledge of the group’s objectives, but specific responsibilities are assigned to each of us. The purpose or objectives of our group is to troubleshoot technical problems, provide excellent customer support service, and address solutions to customers. The main factor of our group success is due to the manager in control of the group who also coordinate our individuals efforts. I would not change anything in my group, but I would add weekly meetings to see the end result of the business.
3-This video was very informative about understanding group dynamics. Group dynamics understands how a group is working together. This is not just dealing with the content of the reason the group is there. The content is they “what” of the group. The process is the “how”, this is how the group is working together. The group is likely there because of their expertise but they have to be able to work together as a group to have a good group dynamic. Aspects of group dynamics are; are the goals clearly understood, how well does the group communicate, and are the leadership functions shared? These things really help the group dynamic to observe and ask these questions to help the group dynamic.
As a leader to make a group dynamic work together better, you have to be able to work at the content level but also work at the process level. If you aren’t able to stay tuned into both the content and observe what is going on with the group so you can influence the group dynamics to make the group work better.
These are questions that I have to answer my classmates.
1-in my experience I have seen differences when I was in a group versus in a team. i have noticed that in a group sometimes when there is an agenda of items that need to be discussed or issues to be resolved that it takes longer to accomplish. When on a team I notice that it is more informal and we get right into what it is that we are there to accomplish. In a team setting, at my work, we look to gather Subject matter Experts or SMEs to help tackle issues or complete an initiative. I think having this type of dynamic in your team helps to get things done quicker because you have the knowledge needed to make decisions, create a plan and execute on that plan for success.
2-One of the groups I am currently working with was put together to help transition work from one of our facilities to another. The group consists of approximately 20 people based on their role in the manufacturing process in the current facility and the receiving facility. The group is responsible for knowledge sharing and capturing all aspects of the manufacturing process that need to be shut down in one place and started up in the next. This involves, parts, machines, tools, technology, processes, resources, etc. What helps this group be successful is the wide variety of skill sets needed to share information and the work necessary to get the transition complete on time. What has hindered this group is the fact that the members on the team in the receiving facility have never been a part of a transition like this before so this is new territory for most of us. I am not sure I would change anything about the group. At least not at this point. The team seems to be working together really well and completing the necessary actions.
PLEASE COMPLETE THIS ASSIGNMENT FOR ME.
Complete the attached Phx-Klip on Team Dynamics (download to your desktop and open wit Internet Explorer). How would you describe Tuckman’s Five-Stage Model of Group Development? What are the stages of team development? What should be considered during each step? How would you build trust during team development? What is the role of communication in project team development?
Tech note: Often it is helpful to download the attachment to your computer, and then drag it into an open browser window to play. The Phx-Klip requires Adobe Flash player. For complete instructions on how to install Flash Player, click here: https://ecampus.phoenix.edu/secure/aapd//UBAM/FlashTips.htm
DQ-4.08b-Group.swf (349k)
PLEASE ANSWER THESE QUESTIONS FOR MY TEACHER.
1-Based on the four criteria of a group listed in Chapter 8 (Common Identity, Collective Goals, Collective Norms, and Two+ Freely Interacting Individuals) what has been your experience when working in a group? Think of a recent group you worked with, what was the purpose of the group how many members did it have? What variables helped the group to be successful or hindered the effectiveness of the group? If you could change one thing about that group, what would you change to help it be more effective?
2-According to Chapter 12, what is power? Where does it come from? How might someone gain or lose power? Think of an example of someone that you feel has power. What type of power does this person have (Legitimate, Expert, Referent, Coercive, or Reward)? How might the type/bases of their power influence how that person exercises their power?
3-How are group norms established? How easy or difficult is it to change norms once they have been established? Which is more challenging, developing the “norms” in a new group or changing them in a group that already has previous experience working together? When starting a new class, would you rather work on a brand-new Learning Team where everyone is “new”? Or would you rather be the “new person” on a team where everyone else has already worked together previously? What challenges or advantages might there be either way?
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